For players 21 and above

ace87 Responsible Gaming — Keep the Fun Safe

ace87 believes online gaming should be a healthy form of entertainment. Here you can learn how to set limits, stay informed, and play responsibly.

At ace87, we want every player to enjoy gaming while respecting their own preferences and limits. Whether it's online casino, slots, or cricket betting — it is first and foremost a form of entertainment, not a source of income. Keeping that mindset makes the experience far more enjoyable.

Responsible gaming is not just about keeping yourself in check — it means taking the right steps at the right time, and asking for help when needed. ace87 provides a number of effective tools and features to support you in this.

On this page you will find: self-exclusion, deposit limits, time-out options, and ways to recognize signs of problem gaming — all in plain, easy-to-understand language.

21+

For ages 21 and above only

Why Is the Age Limit Important?

The minimum age on ace87 is 21. This is not just a rule — it is a commitment to protecting younger people from potential harm. Age is verified at the time of account creation, and we ensure that no minor can use our platform.

If someone in your household is a minor and has access to a device with ace87 on it, please use parental control software. Never share your account password with anyone.

Please note: Allowing a minor to use a gaming account is a serious violation. If discovered, the account may be suspended.

Tools for Safe Gaming

ace87 gives you several controls so you can decide for yourself how much you play, how much you deposit, and when to take a break.

Deposit Limits

On ace87 you can set a daily, weekly, or monthly deposit limit. This ensures you cannot deposit beyond your budget. Lowering a limit takes effect immediately; increasing it is subject to a set waiting period.

Time-Out Break

If you feel you need a break, use the time-out option. Your account can be temporarily deactivated for anywhere between 24 hours and 30 days. During this period, logging in or making deposits will not be possible.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. This will close your ace87 account for an extended period. You can choose any duration — 6 months, 1 year, or permanently.

Loss Limit

After you lose a set amount, ace87 can automatically warn you or stop play. Set this limit yourself — it is the most effective way to stay within budget.

View Gaming History

From your account, you can view your deposit, withdrawal, and betting history at any time. Reviewing your own habits is an important part of responsible gaming.

24/7 Support Team

ace87's live chat support is available seven days a week, twenty-four hours a day to help you. If you have any concerns about gaming, do not hesitate to reach out — [email protected].

Signs of Problem Gaming

If you notice any of the following signs in yourself or someone close to you, please stop and seek help.

  • Repeatedly depositing money beyond your budget
  • Placing more bets in an attempt to recover lost money
  • Trying to stop gaming but being unable to
  • Hiding your gaming habits from family or friends
  • Gaming is causing problems with sleep, work, or relationships
  • Betting with borrowed money or taking on debt to gamble
  • Feeling restless or irritable when not gaming
  • Feeling the urge to keep playing even after winning

Ask Yourself

Reflect on the following questions to check your own gaming habits.

Do I see gaming as entertainment, or as a way to earn money?
Am I playing within my set budget?
Can I stop playing whenever I want to?
Is gaming having a negative impact on my daily life?
If you are unsure about any of these answers, talk to ace87's support team — we are here to help, not to judge.

How to Use the Tools

Setting a Deposit Limit

Log in to your ace87 account and go to "Account Settings" or the "Responsible Gaming" menu. From there, choose a daily, weekly, or monthly deposit limit and enter a specific amount. Lowering the limit will take effect immediately. Increasing it is subject to a safety waiting period.

Activating a Time-Out

If you want to take a temporary break, select the "Time-Out" option. You can choose a duration of 24 hours, 48 hours, 1 week, or 30 days. During this time, no bets or deposits will be possible, though terms of any ongoing bonuses may still apply.

Self-Exclusion

If you feel you need a long-term break, fill out the self-exclusion form. Your account will be closed for the chosen period, and no promotional messages will be sent during that time. To start the self-exclusion process, contact the support team via live chat or at [email protected].

Contacting Support for Help

ace87's support team is available 24/7 in both Bengali and English. There is no shame in talking about a gaming problem — our team will assist you with complete confidentiality. Live chat is the fastest option; email is also accepted: [email protected].

Some Tips for Healthy Gaming

Keep a budget for entertainment only

Set a separate monthly budget for gaming that you can afford to lose without it affecting your household. The minimum deposit on ace87 is ৳500, which allows you to play even on a small budget.

Set a time limit for playing

Decide in advance how long you will play each day. Use an alarm or timer. ace87's time-out feature can help with this.

Stay calm when you lose

Losing is normal — it is part of the game. Never place bets when you are angry or frustrated. Take a short break and clear your head.

Let someone close to you know

Let a family member know about your gaming habits. Being open about it reduces the risk of losing control. The people closest to you are often best placed to spot warning signs.

Never play with borrowed money

Gaming with money borrowed from friends, family, or financial institutions is never a good idea. It can create both financial and mental health problems.

Learn the rules of the game

Learn the rules and strategies of whatever game you are playing. ace87's FAQ and game pages can help with this. Knowing the game makes it easier to make informed decisions.

Frequently Asked Questions on Responsible Gaming

Log in to ace87 and submit a self-exclusion request from the "Responsible Gaming" section. Or contact us directly via live chat or by emailing [email protected]. Our support team will help you complete the process.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit requires a set waiting period — this is in place for your protection.

Yes, your account balance remains completely safe during a time-out. Only login and new deposits are restricted. Once the time-out ends, you can use your account as normal.

No. You must be at least 21 years old to open an account on ace87. Age is verified at registration. Minors are strictly prohibited from creating or using an account.

Alongside ace87's live chat and email support, talk to a family member or someone close to you. Seeking advice from a mental health professional can also be helpful. Our support team will assist you to the best of their ability.

Yes, you can self-exclude at any time. Any incomplete bonuses may be forfeited — however, your real balance remains protected. Please speak with the support team for more details.

Enjoy Safely with ace87

Have fun, play responsibly. On ace87 — slots, live casino, and cricket betting — all in a safe environment.