ace87's Privacy Policy
Learn how your personal information is collected, stored, and kept secure on the ace87 platform — with complete transparency.
This privacy policy applies to all users of the ace87 platform. By visiting or using the ace87 website, you agree to the terms described in this policy. ace87 takes your privacy seriously and is committed to ensuring the protection of your personal information at all times. This document explains in detail what information we collect, how we use it, and what steps are taken to keep your information secure.
For any questions or concerns, contact our support team: [email protected]
What Information We Collect
1.1 Information You Provide Directly
When opening an account on ace87 and using our services, you voluntarily provide the following information:
- Full name, username, and password
- Date of birth (for age verification purposes — only for users aged 21 or older)
- Email address and mobile phone number
- Identity verification document details (where applicable)
- Payment information (bKash, Nagad, Rocket, or Upay mobile wallet number)
1.2 Automatically Collected Information
Some information is collected automatically when you visit the ace87 website:
- IP address and device identification information
- Browser type, version, and operating system
- Information about pages visited and time spent on the site
- Cookie and session data (detailed below)
- Referral URL and user activity logs
1.3 Transaction Information
Deposit and withdrawal history, betting activity, bonus usage, and gaming history on the ace87 platform are stored. This information is necessary for account security, fraud prevention, and dispute resolution.
Purpose of Data Use
ace87 uses the collected information for the following purposes:
- Account management and verification: Confirming your identity, keeping your account secure, and ensuring access is restricted to users aged 21 or older.
- Service delivery and improvement: Enhancing the gaming experience, processing payments (bKash, Nagad, Rocket, Upay), and resolving technical issues.
- Security and fraud prevention: Detecting suspicious activity, preventing unauthorized access, and maintaining the integrity of the platform.
- Communication and support: Providing assistance via live chat and email, and sending important updates and notifications.
- Responsible gaming: Monitoring gaming behavior and taking steps to set limits or intervene where necessary.
- Legal compliance: Preparing and maintaining records required under applicable laws and regulations.
Cookies & Tracking Technologies
3.1 What Are Cookies?
Cookies are small text files stored in your browser. Various types of cookies are used to ensure the proper functioning of the ace87 website and to improve your experience.
3.2 Types of Cookies
- Essential cookies: For maintaining login sessions and keeping the site's core functions active. These cannot be disabled.
- Functionality cookies: For remembering your preferences and language selection.
- Analytics cookies: For understanding how the site is used and improving our services.
- Security cookies: For preventing fraud and cyberattacks.
3.3 Cookie Control
You can control cookies through your browser settings. However, disabling essential cookies may cause some ace87 services to not function properly.
Data Sharing & Third Parties
4.1 Policy on Sharing Information with Third Parties
ace87 never sells your personal information or provides it to third parties for commercial purposes. However, limited information may be shared in specific circumstances:
- Payment processors: Information required to complete transactions through bKash, Nagad, Rocket, and Upay.
- Technology partners: Trusted partners who assist in operating the site's technical infrastructure — only under contractual confidentiality terms.
- Legal authorities: In the case of a court order or valid legal obligation.
- Fraud prevention: With relevant authorities in cases of serious fraud or criminal activity detected.
4.2 International Data Transfers
ace87's server infrastructure may be distributed across various regions. Industry-standard security protocols and encryption are ensured for any international data transfer.
Data Protection Methods
5.1 Technical Security Measures
ace87 uses industry-leading technology to keep your information secure:
- SSL/TLS Encryption: All data transmissions are secured through SSL encryption.
- Data Encryption: Stored sensitive information is protected with advanced encryption algorithms.
- Firewall and Intrusion Detection: To prevent unauthorized access and cyberattacks.
- Regular Security Audits: To identify and address system vulnerabilities.
- Two-Factor Authentication: An additional layer of security for your account.
5.2 Organizational Security
Alongside technical measures, ace87 also ensures data protection at the organizational level:
- Only authorized personnel have access to personal information — restricted on a need-to-know basis.
- Regular data protection training is provided to all staff.
- A rapid response plan is in place for data security breach incidents.
Your Rights & Controls
As an ace87 user, you have the following rights over your own information:
- Right of access: You can request to know and view what information we hold about you.
- Right to rectification: You can request correction of inaccurate or incomplete information.
- Right to erasure: You can request deletion of your information in certain circumstances — however, this may not be fully possible in cases of legal obligations or ongoing disputes.
- Right to object to processing: You can object to the processing of your information for specific purposes.
- Right to data portability: You can request a copy of your information in a machine-readable format.
- Right to opt out of marketing communications: You can unsubscribe from promotional emails or notifications.
To exercise any of the above rights, email [email protected].
Data Retention Period
ace87 retains your information only for as long as necessary. Specifically:
- Account information: For as long as the account is active and for the period required by legal obligations after closure.
- Transaction information: For the period required under financial regulations.
- Security logs: For the period required for fraud investigations and dispute resolution.
- Support communications: For an appropriate period to ensure quality customer service.
After the designated period, information is securely deleted or irreversibly anonymized.
Protection of Minors
ace87 is an adult platform — for users aged 21 or older only. We do not knowingly collect personal information from any minor. If we suspect that a minor has registered on ace87, we immediately close that account and delete the associated information. If a guardian believes their minor child is using ace87, contact [email protected] immediately.
Policy Changes & Updates
ace87 may update this privacy policy from time to time. When changes are made:
- The "Last Updated" date at the top of the policy will be changed.
- For significant changes, a notification will be sent to the registered email address.
- Continued use of the site after the updated policy is published will be considered as your agreement to the new policy.
We recommend that you visit this page regularly.
Contact & Complaints
For any questions, comments, or concerns about this privacy policy, contact the ace87 data protection team:
- Email: [email protected]
- Live Chat: 24 hours, 7 days
We take all requests and complaints seriously and make every effort to respond as quickly as possible.
Want to Learn More?
Read our Terms & Conditions or log in directly to ace87.